01 Master Framework & Scope of Work (SOW)
These Terms of Engagement ("Agreement") constitute the binding commercial agreement between The Conquest ("Agency", "we", "us") and the commissioning entity ("Client", "you").
All creative design, software engineering, branding, motion production, media buying, spatial CGI, and event management services are formally commissioned via a signed Proposal or Scope of Work ("SOW"). Each SOW defines deliverables, milestone schedules, revision rounds, acceptance criteria, and fee structures. In the event of any discrepancy between these Terms and an executed SOW, the specific terms of the SOW shall supersede.
02 Proposals, Estimates & Retainers
Written proposals and estimates issued by Conquest remain valid for thirty (30) calendar days from issuance. Commissions commence upon:
- Countersignature of the project Scope of Work by an authorized client representative;
- Clearance of the agreed project deposit or first sprint milestone payment;
- Receipt of baseline brand assets, technical access credentials, and prerequisite brief materials.
Ongoing retainers (such as Social Media Management, Meta & Google Ads optimization, or infrastructure maintenance) operate on recurring monthly cycles with a minimum 30-day written cancellation notice.
03 Intellectual Property Rights & Transfer
Full Intellectual Property Assignment: Upon receipt of full and final milestone payment, Conquest assigns 100% of all bespoke design deliverables, custom codebases, brand marks, and production masters exclusively to the Client.
Pre-Existing Tools & Libraries: Conquest retains ownership of proprietary agency toolkits, base starter frameworks, procedural shaders, and reusable utility scripts ("Agency Core IP"). Clients receive a perpetual, irrevocable, worldwide, royalty-free non-exclusive license to operate and build upon such Core IP within their commissioned deliverables.
Portfolio Showcase Rights: Unless restricted by an active Non-Disclosure Agreement (NDA), Conquest retains the customary creative right to exhibit final released work in agency showreels, design archives, and awards submissions.
04 Mutual Confidentiality & NDAs
Both parties agree to protect and preserve the confidentiality of proprietary information, trade secrets, unreleased business strategies, and technical architectures. Conquest happily executes client-provided bilateral Non-Disclosure Agreements prior to brief disclosure.
05 Client Responsibilities & Review Cycles
Seamless project delivery relies on collaborative momentum. The Client agrees to:
- Designate a primary project sponsor empowered to provide authoritative creative and commercial feedback;
- Provide content, copy, vector assets, and infrastructure credentials within agreed sprint timelines;
- Complete milestone review rounds within five (5) business days using collaborative platforms (e.g., Frame.io, Figma, or staging environments).
06 Invoicing, Payment Terms & Currencies
Milestone invoices are payable within fourteen (14) calendar days of issuance unless otherwise stipulated in the SOW. Invoices are denominated in United States Dollars (USD) or Sri Lankan Rupees (LKR) for domestic organizations. We accept electronic bank wire transfers (SWIFT/ACH), corporate credit facilities, and verified payment gateways.
07 Scope Changes & Change Orders
Every SOW includes defined iterative review cycles (typically two complete rounds per milestone). If the Client requests structural pivots, additional features, or architectural alterations outside the agreed SOW boundaries, Conquest will issue a formal Change Order detailing the scope impact, timeline adjustment, and additional commercial fee before commencing extra work.
08 Code Warranties & Launch SLA
30-Day Post-Launch Warranty: All custom web and mobile application code delivered by Conquest includes a 30-day comprehensive warranty against bugs, layout glitches, and browser compatibility defects based on original specifications.
This warranty excludes issues caused by unauthorized third-party modifications, upstream third-party API deprecations, or server environment misconfigurations executed outside Conquest’s direct supervision.
09 Limitation of Liability
To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, punitive, or consequential damages. Conquest's total aggregate liability arising out of or related to any commission shall not exceed the total fees paid by the Client under the specific SOW giving rise to the claim.
10 Governing Jurisdiction & Dispute Resolution
This Agreement shall be governed by and construed in accordance with the substantive laws of the Democratic Socialist Republic of Sri Lanka.
In the event of any controversy, the parties agree to first seek amicable resolution through executive negotiation. If unresolved within thirty (30) days, disputes shall be referred to arbitration in Colombo, Sri Lanka, conducted under the Arbitration Act No. 11 of 1995 or international arbitration rules as mutually agreed.
Commercial Inquiries & Contract Administration:
The Conquest
Colombo, Western Province, Sri Lanka
Email: hi@conquest.bz
WhatsApp: WhatsApp: +94 77 22 72 154
